Gray Oak Global Management Consulting Services
At Gray Oak Global, we believe people make the difference. New technologies are
undoubtedly advancing, but turning innovation into progress hinges on human insight and an empowered workforce. The People Agenda addresses how to build an agile workforce in the following areas:
This is your disrupted world, and ours. Advancing technology and changing business models have transformed the rules and risks of the game.
Gray Oak Global can help you;
Customer expectations are rapidly evolving and you know you need to deliver against them. But not at a cost to your own profitability. How well are you managing your customer experience investments? Are you clear which products and customers are the most profitable? We can help you balance what your customer wants with what your business can profitably deliver.
Combining industry experience with functional acumen, we provide deep economic analysis, robust customer insights and market intelligence, and strategic business direction to help you generate ROI from your investments in customer-centricity. Better customer experiences that can produce greater business returns for you is the goal of our services:
Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. Our deep sector knowledge embraces both current trends and future challenges.
Gray Oak Global offers insight into what’s coming over the hill, from threats and disruptions to opportunities and innovations.
Adjust your operating and service delivery models to become more agile and effective. High performing firms focus on advancing their business functions to surpass the competition. They look for opportunities to leverage technology, digital labour, analytics, and service delivery options to create agility. These firms never cease to ask:
In our increasingly complex world, a holistic view of business functions can yield great returns. Gray Oak Global’s services help organizations transform with precision and experience in the following functional units of the business;
Harness the power and capabilities of technology with a business strategy mind set. Technology has many definitions – enabler, disruptor, value drainer and contributor, cost centre, and competitive differentiator…to name a few. It has rightfully earned these definitions.
1) Is your technology working for you as it should?
2) Are you able to harness the power of your legacy technology investments while taking advantage of new opportunities?
Emerging technologies, such as cloud/“as-a-Service”, internet of things, digital, and mobile, are truly game changers. Indeed, as they inherently transform virtually all internal and customer-facing operations, they can either work for, or against, your enterprise.
Our comprehensive approach – from strategy through execution – can help you understand and manage the full array of business, technology, security, change management, compliance, and tax ramifications. Our integrated teams and solutions enable your business strategy with the speed and agility necessary in today’s market:
Such as
Workforce shaping – The role of humans in the workforce is exponentially changing in the cognitive era. An agile workforce shaping strategy examines how organizations empower the workforce with the right talent, skills, structure, technology, and culture to be successful.
Workforce intelligence – Organizations now have the ability to leverage technology to deliver data-derived performance insights that support organizational decision making. Organizations and the HR function can
be more evidence-based, supported by cognitive enablement of workforce insights and analytics.
Creating a 21st century culture – A people-centered culture can allow organizations to thrive in the 21st century enterprise. Empowering the workforce to see a clearer sense of purpose in what they do will help
an organization sustain its long-term future.
Gray Oak Global’s services can help your business embrace change and strengthen performance through proactive approaches for improving your organization’s most valuable asset, your people:
Our HR Value is focused within the following facets;
Analytics solutions enable you to take your toughest information-based problems, apply data science and rich analysis, and potentially a create smarter process for your customers, business and employees. What questions are you asking today?
1) Is my business model aligned for success?
2) Are my clients as profitable as they could be?
3) How do we drive operational processes, allocate capital and resources?
4) Are we able to predict future outcomes?
5) Are we as responsive to business change as we should be?
Analytics represents the ability to acquire, consolidate and transform simple data into relevant information, allowing knowledge to drive business decisions and actions. But extracting actionable information from data grows more difficult as data volumes continue to swell. Decades of technology innovation have focused on moving businesses beyond reliance on spreadsheets, yet manual and offline tools continue to underpin critical management decision making and reporting.
Gray Oak Global can help you capitalize on the value of your data – including real time, historical and predictive insights – to support strategic, tactical and operational decisions. Importantly, we also help you recreate processes and operating models around data and analytics solutions and help with the implementation and change management of these solutions.
Gray Oak Global’s services address functionalities and issues across the enterprise including: